Contact Us

Want to schedule a free consultation?
Have any questions or concerns?
We’re ready to help!
Call us at
412-474-3481
or send an email to:
info@vortexwaterconsultants.com
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CUSTOMER CARE

We’re passionate about educating everyone who visits this website about the benefits of structured water, and we want you to be as knowledgeable and educated a consumer as possible. We are confident that once you begin drinking structured water, you will never go back to tap water again. If you have any comments, questions or concerns, let us know!

RETURNS

Your Vitalizer Plus is covered by a one year product warranty. Contact us in the event of a problem with your product so we can determine the best way to solve it.

All products may be returned for refund for a period of 90 days after purchase, subject to purchaser’s payment of return shipping and receipt of the product in its original condition and packaging. Vitalizer Plus returns are subject to a $100.00 restocking fee plus an additional $40.00 fee for any opened mineral cubes.

FAQ

Do you provide International delivery?
Not at this time.

Where do I return an item?
Vortex Water Consultants
309 Colony West Drive
Moon Twp, PA 15108 USA

How do I track my order?
For Vitalizer Plus purchases you will receive a UPS tracking number.  for other purchases we will contact you and give you shipping information.

What are your delivery options?
Domestic Vitalizer Plus orders are typically shipped via UPS. Typical delivery times are approximately 5-7 business days from date of order (faster in the West), and are shipped from southern California. If you would prefer expedited shipping, or a carrier other than UPS, give us a call or email us.